Your bill (with 20% vat) is systematically included in the package. We take care of our packaging.We ask you to refuse any packages that present a shock so that we can attempt an appeal with the carrier. We accept returns but do not hesitate to contact us beforehand, any problem has a solution. Hoping to satisfy you 100% we thank you for leaving a positive evaluation when you receive your package. The item \"packard bell ares gmdc plastics cache arriere trappe hdd ram cpu wifi\" is on sale since Thursday, April 12, 2018. It is in the category of \"computer, networks-computer- components, parts-portable spare parts and other parts\". The seller is \"magalas-computer\" and is located at/in 34320. This item can be shipped to the following country: France.